FAQ
Frequently Asked Questions
General Questions
Q: What makes Aibitfussy babywear different from other brands?
At Aibitfussy, we prioritize the health and comfort of your baby by using only the highest quality organic cotton. Our products are eco-friendly and sustainably manufactured. We ensure that our babywear is gentle on sensitive skin, providing the best for your little one.
Q: Are your products organic?
A: Yes, all our babywear products are made from 100% certified organic cotton. This ensures that our clothes are free from harmful chemicals and pesticides, making them safe for your baby's delicate skin.
Q: How do you ensure the quality of your babywear?
We adhere to strict quality control measures at every stage of production. From sourcing organic cotton to the final stitching, each piece undergoes rigorous testing to meet our high standards. This guarantees that our babywear is durable, soft, and safe for your baby.
Health and Safety
Q: What is the benefit of organic cotton for my baby?
Organic cotton is grown without the use of harmful chemicals, making it safer for your baby’s skin. It is also softer and more breathable, helping to regulate your baby’s body temperature and prevent skin irritations.
Sizing and Fit
Q: How do I choose the right size for my baby?
We provide a detailed size chart on our website to help you choose the perfect fit for your baby. If you are unsure, please contact our customer service team for assistance.
Q: Do your clothes shrink after washing?
Our clothes are pre-shrunk to minimize shrinkage after washing. However, we recommend following the care instructions provided to maintain the best fit and quality.
Ordering and Shipping
Q: How can I place an order?
Placing an order is easy! Simply browse our products, add your desired items to the cart, and proceed to checkout. Follow the prompts to enter your shipping and payment information, and your order will be on its way.
Q: What are your shipping options and delivery times?
We offer standard and expedited shipping options. Delivery times vary depending on your location and the shipping method chosen. You can find detailed information about our shipping options on our Shipping Information page.
Q: Do you ship internationally?
Yes, we offer international shipping to many countries. Please check our Shipping Information page for details on available locations and rates.
Returns and Exchanges
Q: What is your return policy?
We offer a 30-day return policy on all our products. If you are not satisfied with your purchase, you can return it within 30 days for a full refund or exchange. The items must be in their original condition and packaging.
Q: How do I initiate a return or exchange?
To initiate a return or exchange, please contact our customer service team with your order number and reason for return. We will provide you with a return authorization and instructions on how to send back the items.
Customer Support
Q: How can I contact customer service?
You can reach our customer service team via email at daddy@aibitfussy.com or by filling out our form below. We are available Monday to Friday from 10 AM to 11 PM.
Q: What if I have a question that is not listed here?
If you have any additional questions, please do not hesitate to contact us. We are here to help and ensure you have the best shopping experience with Aibitfussy.