Contact Us: We're Here to Help!

At Aibitfussy.com, our customers are at the heart of everything we do. We are dedicated to providing exceptional service and support to ensure your shopping experience is as smooth and enjoyable as possible. Whether you have a question about our products, need assistance with an order, or simply want to share your feedback, we're here to listen and help. This page is your go-to resource for all the ways you can get in touch with us.

How to Reach Us

We offer multiple ways for you to connect with us, so you can choose the method that’s most convenient for you. Our dedicated customer service team is ready to assist you with any inquiries or concerns you may have.

1. Email Us

For general inquiries, product information, or assistance with your order, you can reach us via email. We strive to respond to all email inquiries within 24 hours, Monday through Friday.

Email: daddy@aibitfussy.com

Please include your name, order number (if applicable), and a brief description of your inquiry to help us assist you more efficiently.

2. Call Us

If you prefer speaking directly with a customer service representative, feel free to give us a call. Our team is available to answer your questions, provide product recommendations, and assist with any issues you may encounter.

Customer Service Hotline: +1 (800) 123-4567

Hours of Operation:
Monday to Friday: 9:00 AM - 6:00 PM (EST)
Saturday: 10:00 AM - 4:00 PM (EST)
Sunday: Closed

Please note that our customer service hotline is closed on major holidays. If you reach us outside of business hours, you can leave a voicemail, and we will return your call as soon as possible.

3. Live Chat

For quick and convenient assistance, try our live chat feature. Our friendly customer service representatives are available to chat with you in real-time, providing instant support and answers to your questions.

Live Chat Hours:
Monday to Friday: 9:00 AM - 6:00 PM (EST)
Saturday: 10:00 AM - 4:00 PM (EST)

To start a live chat, simply click on the chat icon at the bottom right corner of our website. Our live chat is a great option for resolving issues quickly, getting product information, or receiving immediate support.

4. Social Media

Stay connected with us through our social media channels! We love interacting with our customers and sharing the latest news, promotions, and product launches. You can also reach out to us with questions or comments through direct messaging on our social media platforms.

Follow Us On:

Our social media team monitors messages daily, so feel free to send us a DM with any inquiries. We love seeing photos of your little ones in our babywear, so don’t forget to tag us!

5. Mailing Address

If you need to send us any physical documents or returns, please use the following address:

Aibitfussy.com
Customer Service Department
Prolet 1
Elena, VT 5070
Bulgaria

Please include any relevant order information and a detailed explanation of your request when sending us a letter. For returns, kindly refer to our Return Policy for more information on the process and requirements.

Frequently Asked Questions (FAQ)

To help you find quick answers, we've compiled a list of frequently asked questions. Before reaching out, you might find the information you're looking for in our FAQ section.

Common Topics:

  • Ordering & Shipping: Information on placing orders, shipping options, and tracking your package.
  • Returns & Exchanges: Guidelines on how to return or exchange an item, including conditions and time frames.
  • Product Information: Details about our products, including materials, sizing, and care instructions.
  • Account & Payment: Managing your account, payment methods, and security.

If you don’t find the answer to your question in our FAQ, please feel free to contact us using one of the methods above.

    Feedback and Suggestions

    Your feedback is invaluable to us as we strive to improve our products and services. We welcome any suggestions, comments, or ideas you may have. Whether it's feedback on a recent purchase, suggestions for new products, or ideas for improving our website, we want to hear from you!

    How to Share Your Feedback

    1. Email: Send us an email at daddy@aibitfussy.com with your thoughts and suggestions.
    2. Contact Form: Use our Contact Us form on the website to submit your feedback.
    3. Social Media: Share your thoughts with us on social media by tagging us or sending a direct message.

    We appreciate the time you take to share your feedback with us. It helps us better serve you and other customers in the future.

    Press and Media Inquiries

    For press and media inquiries, please contact our media relations team. We are happy to provide information about our brand, products, and sustainability initiatives. We can also arrange interviews with our founders or key team members.

    Media Contact: daddy@aibitfussy.com

    Wholesale and Partnerships

    If you're interested in becoming a wholesale partner or exploring partnership opportunities with Aibitfussy.com, we would love to hear from you. We are always looking to collaborate with like-minded businesses and organizations that share our commitment to sustainability and quality.

    Wholesale & Partnerships Contact: Daddy@aibitfussy.com

    Please include information about your business, your interest in our products, and any specific questions or proposals you have. We will respond to your inquiry as soon as possible.

    Careers

    Are you passionate about sustainability and eco-friendly fashion? Join our team at Aibitfussy.com! We are always looking for talented individuals who share our values and want to make a difference in the world.

    Current Job Openings: Visit our Careers page for the latest job opportunities.
    Email for Careers: daddy@aibitfussy.com

    We look forward to receiving your application and learning more about how you can contribute to our growing team.

    Privacy and Security

    We take your privacy and security seriously. At Aibitfussy.com, we are committed to protecting your personal information and ensuring a safe shopping experience. For more details on how we handle your data, please read our Privacy Policy.

    Key Points:

    • Data Protection: We use secure encryption technologies to protect your personal information.
    • Privacy Commitment: Your data is never sold or shared with third parties without your consent.
    • Cookie Policy: Information on how we use cookies to enhance your browsing experience.

    If you have any concerns about privacy or data security, please contact our customer service team for assistance.

    Our Commitment to You

    At Aibitfussy.com, we are committed to providing you with not only high-quality babywear but also exceptional customer service. We value your trust and strive to exceed your expectations in every interaction. Your satisfaction is our priority, and we are here to ensure that your experience with us is positive and rewarding.

    Thank you for choosing Aibitfussy.com. We are honored to be a part of your parenting journey and look forward to serving you and your little one. If you have any questions or need assistance, please don't hesitate to reach out to us. We are here for you every step of the way.